We have all been to a stylist that leaves us sitting and waiting for awhile. We have all had the stylist that talks on the phone while she’s doing your hair and then some of her regulars walk in and they start talking about a bunch of crap that you don’t care about to begin with. Oh and then she cuts your hair even tho you told that hen you wanted a trim. Some of this can be stomached and some of this can’t but here is the real question.
Do you believe these stylists think their clients will never leave and in return do whatever they want with no consequence?
While it does give you somewhat of a comfortable atmosphere, let’s be honest, its not really that professional. As i was lurking on a thread on Longhaircareforum.com i noticed alot of women saying that they will no longer put up with long wait times and they have now turned to going to white stylists. Their service is better, they offer refreshments and their wait time is 5 mins tops!
One woman said she waited over 3 to 4 hours for her appointment to start, another said she got there, waited, the stylist went to lunch, and then came back and did her hair.
Personally i think that is completely ridiculous but even though we know all this goes on, yet and still we return. Why?
Is it that we feel that everyone else is incapable of doing AA hair?
I have had the same hairstylists all my life and that’s my aunt. I don’t let anybody else cut my hair because i don’t trust anybody else. I have gone to another stylist before but that was to get a sew-in and that was it. My wait time used to be 30 minutes but i always felt that i had other options just in case she didn’t work out. If i don’t like your service, im not going back. End of story..
That is not the case with everyone. ALOT of people will sit there and wait hours and then get in the chair with someone who will cut their hair off their head, won’t listen to nothing they say, and will not be open to suggestions. They will be totally displeased with the service and still come back and THAT i do not understand.
Am i saying that AA women are the only ones that do foul ish like this? No , i’m not but what i AM saying is that it’s most common with them. Stylists have their pros and cons but this damn sure aint one of them.
Do you believe AA hairstylists often take their clients for granted b/c they keep returning to them?
SEE ALSO: How I Helped My Client Regrow Her Edges In 6 - 7 Months!
SEE ALSO: How I Helped My Client Regrow Her Edges In 6 - 7 Months!
Instagram | Facebook | Twitter | Youtube
5 Comments
Taking clients for granted is a way of loosing clients no matter how good of a stylist you are. Most stylist are of the crime and learn a valuable lesson –> lost clientele =negative ($$$$$)!
Black stylist need customer service training bad, lots of them take clients for granted. When my hair was relaxed I faithfully went to the shop every week. At first my stylist would take for ever and take long breaks until I told her about herself in a professional but stern way. I was her client for years until I went natural and she told me she couldn’t do my hair anymore bcuz I went natural lol
I tried to find a naturalhair stylist but that failed I holiday never contact the one I did find she never returned calls or email just unprofessional.
I feel as though some AA stylists do take advantage of their clients. My mom has had the same hair stylist since I was in middle school, probably before then, and I’m now 22. And he always have a wait time. She’ll be upset because she made the appointment and will tell him if she has to be somewhere important later on. He still takes his time. Numerous times he has cut her hair after she only wanted her ends cut. And yet, my mom keeps going back.
She does complains…and still goes back to him. I do believe it is a comfort thing on the clients behalf. A woman’s crown and glory is her hair…it’s hard to trust just anyone with it.
I do not like going and would rarely go (before my Sisterlocks) to beauty salons simply for the wait, the unnecessary time wasted, and cut/style that I didn’t ask for.
I feel as though some AA stylists do take advantage of their clients. My mom has had the same hair stylist since I was in middle school, probably before then, and I’m now 22. And he always have a wait time. She’ll be upset because she made the appointment and will tell him if she has to be somewhere important later on. He still takes his time. Numerous times he has cut her hair after she only wanted her ends cut. And yet, my mom keeps going back.
She does complains…and still goes back to him. I do believe it is a comfort thing on the clients behalf. A woman’s crown and glory is her hair…it’s hard to trust just anyone with it.
I do not like going and would rarely go (before my Sisterlocks) to beauty salons simply for the wait, the unnecessary time wasted, and cut/style that I didn’t ask for.
Although many stylist do take clients for granted, Most do not. One thing that not considered, is the fact that african american hair takes a lot longer to do. Often times clients want services done in an unrealistic speed that they themselves couldn’t do alone at home…not taking in the fact that they arnt the only client. And its difficult for stylist to survive on one client, when often they are price haggling and cheap chair hopping.